Refund policy
Thank you for shopping with us!
We want you to be completely satisfied with your purchase. However, please note the following regarding our return policy:
Damaged Items: We are not responsible for any items that may be damaged in transit. Once the package leaves our facility, it is in the hands of the carrier. We recommend checking the condition of your item upon arrival.
Defective or Incorrect Items: If you receive a defective item or the wrong item, please contact us within 14 days of receiving your order. We will work with you to resolve the issue promptly and ensure that you receive the correct product.
Exceptions/Non-Returnable Items : Special orders or personalized items cannot be returned. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Customer Satisfaction: If you are not happy with your purchase for any other reason, please contact us directly. We are here to help and will do our best to address your concerns.
For any inquiries, please reach out to our customer service team. Thank you for your understanding!